"An investigation into the effects of Text-To-Speech voice and 3D avatars ..."

Lingyun Qiu, Izak Benbasat (2005)

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DOI: 10.1145/1121112.1121113

access: closed

type: Journal Article

metadata version: 2020-04-25

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  - https://dblp.org/rec/journals/tochi/QiuB05
Lingyun Qiu, Izak Benbasat:
An investigation into the effects of Text-To-Speech voice and 3D avatars on the perception of presence and flow of live help in electronic commerce. ACM Trans. Comput. Hum. Interact. 12(4): 329-355 (2005)

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