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"Understanding users and their needs."
Mick Donegan et al. (2009)
- Mick Donegan, Jeffrey D. Morris, Fulvio Corno, Isabella Signorile, Adriano Chiò, Valentina Pasian, Alessandro Vignola, Margret Buchholz, Eva Holmqvist:
Understanding users and their needs. Univers. Access Inf. Soc. 8(4): 259-275 (2009)
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