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"Einfluss von IT-Service-Management-Frameworks auf die IT-Organisation - ..."

Mauricio Marrone, Lutz M. Kolbe (2011)

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DOI: 10.1007/S11576-010-0257-8

access: closed

type: Journal Article

metadata version: 2021-06-15

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Mauricio Marrone, Lutz M. Kolbe:
Einfluss von IT-Service-Management-Frameworks auf die IT-Organisation - Eine empirische Studie zu Vorteilen, Herausforderungen und Prozessen. Wirtschaftsinf. 53(1): 5-19 (2011)

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