"On the design of service interaction with conversational agents: ..."

Johannes Riquel (2022)

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type: Book or Thesis

metadata version: 2023-01-25

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Johannes Riquel:
On the design of service interaction with conversational agents: understanding users' affective, cognitive, and behavioral responses to imperfections. University of Göttingen, Germany, Cuvillier Verlag 2022, ISBN 978-3-7369-7646-7

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