"A website service quality model for B2B SME's : the proposal of a two ..."

Andrew J. Robertson (2013)

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type: Book or Thesis

metadata version: 2022-04-05

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Andrew J. Robertson:
A website service quality model for B2B SME's : the proposal of a two factor eight item scale to measure website quality for B2B SMEs in either information or physical product related industries. University of Kent, UK, 2013

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