"Penalty-Reward Analysis with Uninorms: A Study of Customer (Dis)Satisfaction."

Koen Vanhoof et al. (2005)

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DOI: 10.1007/11004011_12

access: closed

type: Part in Book or Collection

metadata version: 2024-05-07

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Koen Vanhoof, Pieter Pauwels, József Dombi, Tom Brijs, Geert Wets:
Penalty-Reward Analysis with Uninorms: A Study of Customer (Dis)Satisfaction. Intelligent Data Mining 2005: 237-252

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