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@article{DBLP:journals/ijstm/AssimakopoulosDS11,
author = {Nikitas A. Assimakopoulos and
Nikolaos K. Dimitriou and
Efstathios Sotiriou{-}Xanthopoulos},
title = {{VITRO:} a flexible and innovative architecture for virtual travel
agent information systems},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {4--26},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038659},
doi = {10.1504/IJSTM.2011.038659},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/AssimakopoulosDS11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/BussLC11,
author = {Carlos Luiz Buss and
Edson Pinheiro De Lima and
Sergio E. Gouvea da Costa},
title = {Developing an {IT} organisational design framework based on operations
strategy},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {239--260},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040378},
doi = {10.1504/IJSTM.2011.040378},
timestamp = {Fri, 29 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/BussLC11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/ChoiA11,
author = {Dorothy K. Y. Choi and
Norman Au},
title = {A model of online trust for travel products},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {132--146},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038667},
doi = {10.1504/IJSTM.2011.038667},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/ChoiA11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/ChungCH11,
author = {Cheng{-}Wei Chung and
Yuan{-}Yang Chen and
Jiun{-}Jia Hsu},
title = {Residents' culture-creative industries in Taiwan},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {89--105},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038664},
doi = {10.1504/IJSTM.2011.038664},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/ChungCH11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/HoL11,
author = {Jonathan C. Ho and
Chung{-}Shing Lee},
title = {Factors underlying personalisation adoption: case of mobile telephony},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {281--297},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040380},
doi = {10.1504/IJSTM.2011.040380},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/HoL11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/JugaJ11,
author = {Jari Juga and
Jouni Juntunen},
title = {Trust, control and confidence in logistics outsourcing decisions},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {178--191},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040375},
doi = {10.1504/IJSTM.2011.040375},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/JugaJ11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/KhanA11,
author = {Sabeer Ahmed Khan and
Pier A. Abetti},
title = {The rise and globalisation of the Indian {IT} industry: dual case
study of Wipro Technologies and Infosys},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {192--217},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040376},
doi = {10.1504/IJSTM.2011.040376},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/KhanA11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/Li11,
author = {Cheng Li},
title = {Ecotourism frangible areas and a measurement model of frangibility},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {40--52},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038661},
doi = {10.1504/IJSTM.2011.038661},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/Li11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/Li11a,
author = {Cheng Li},
title = {Public reaction to large-scale projects in Chinese heritage sites
and its impact on decision-making: research framework, technological
path and prospects},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {147--160},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038668},
doi = {10.1504/IJSTM.2011.038668},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/Li11a.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/LiaoCC11,
author = {Hung{-}Chang Liao and
Yan{-}Kwang Chen and
Hsu{-}Hwa Chang},
title = {The {APP} strategies selected in {SCM} of the hospital},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {298--313},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040381},
doi = {10.1504/IJSTM.2011.040381},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/LiaoCC11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/LinC11,
author = {Pei{-}Chun Lin and
Mei{-}Hsin Chiang},
title = {Service quality, service value, customer satisfaction and behavioural
intentions of internet telephony},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {261--280},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040379},
doi = {10.1504/IJSTM.2011.040379},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/LinC11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/LiuWZ11,
author = {Jia Liu and
Geoffrey Wall and
Jie Zhang},
title = {{GIS} applications to resort morphology},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {119--131},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038666},
doi = {10.1504/IJSTM.2011.038666},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/LiuWZ11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/LozanoG11,
author = {Sebasti{\'{a}}n Lozano and
Ester Guti{\'{e}}rrez},
title = {Efficiency analysis of {EU-25} member states as tourist destinations},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {69--88},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038663},
doi = {10.1504/IJSTM.2011.038663},
timestamp = {Tue, 15 Aug 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/LozanoG11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/Nishimura11,
author = {Nobuhiko Nishimura},
title = {An application of the real options approach to R{\&}D investment
decision making in a service division of an energy firm},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {218--238},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040377},
doi = {10.1504/IJSTM.2011.040377},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/Nishimura11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/OuCL11,
author = {Shih{-}Ming Ou and
Ching Chang and
Yao{-}Hsien Lee},
title = {Distance effects and product feature differentiation in a tourism
duopoly},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {27--39},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038660},
doi = {10.1504/IJSTM.2011.038660},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/OuCL11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/PaskalevaCA11,
author = {Krassimira Antonova Paskaleva and
Ian Cooper and
Jose Angel Azorin},
title = {Soft factors in integrating innovation in advanced e-services},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {3/4},
pages = {161--177},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.040374},
doi = {10.1504/IJSTM.2011.040374},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/PaskalevaCA11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/TsaurY11,
author = {Sheng{-}Hshiung Tsaur and
Chang{-}Hua Yen},
title = {The impact of travel product transaction types on customer relational
benefits},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {53--68},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038662},
doi = {10.1504/IJSTM.2011.038662},
timestamp = {Thu, 30 Jul 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/TsaurY11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/YeLLL11,
author = {Qiang Ye and
Rob Law and
Shi Li and
Yijun Li},
title = {Feature extraction of travel destinations from online Chinese-language
customer reviews},
journal = {Int. J. Serv. Technol. Manag.},
volume = {15},
number = {1/2},
pages = {106--118},
year = {2011},
url = {https://doi.org/10.1504/IJSTM.2011.038665},
doi = {10.1504/IJSTM.2011.038665},
timestamp = {Thu, 28 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijstm/YeLLL11.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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