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@inproceedings{DBLP:conf/siguccs/Albrich05, author = {Dan Albrich}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Automating windows security: building a security {CD}}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {1--4}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099436}, doi = {10.1145/1099435.1099436}, timestamp = {Tue, 06 Nov 2018 16:58:10 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Albrich05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/AlexanderLS05, author = {David E. Alexander and Claire C. Lassalle and Lori C. Steib}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Manning the boat with a diverse (non-traditional) crew}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {175--178}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099474}, doi = {10.1145/1099435.1099474}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/AlexanderLS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/ArteagaL05, author = {Christine Arteaga and Terri Lucas}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {So many labs: so little time}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {192--196}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099478}, doi = {10.1145/1099435.1099478}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/ArteagaL05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Blezard05, author = {David J. Blezard}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Looking outwards: extending services to departmental labs}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {5--8}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099437}, doi = {10.1145/1099435.1099437}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Blezard05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/BohlkeM05, author = {Thomas Bohlke and Amy Magno}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {"All in one" is the way to go...building a {XP} professional hardware independent image}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {9--11}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099438}, doi = {10.1145/1099435.1099438}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/BohlkeM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/BrandB05, author = {Jason Brand and Jeff Balvanz}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Automation is a breeze with AutoIt}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {12--15}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099439}, doi = {10.1145/1099435.1099439}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/BrandB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/BrandVM05, author = {Jason Brand and Alan Vetter and Jace McDaniel}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Conversing with customers}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {16--18}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099440}, doi = {10.1145/1099435.1099440}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/BrandVM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/BrookesL05, author = {Kimberly H. Brookes and Susan K. Lees}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Oh no!: they want me to support students' computers...?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {19--24}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099441}, doi = {10.1145/1099435.1099441}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/BrookesL05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Childs05, author = {Melody Childs}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{CARPE} {DIEM:} seizing the day and reaping the benefit of student involvement in tools development}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {25--28}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099442}, doi = {10.1145/1099435.1099442}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Childs05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Chinn05, author = {Andr{\'{e}} G. Chinn}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Network based home directories using {OS} {X} serv}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {29--32}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099443}, doi = {10.1145/1099435.1099443}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Chinn05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Chinn05a, author = {Patrick Chinn}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The department apprentice program: providing support on a decentralized campus}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {33--35}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099444}, doi = {10.1145/1099435.1099444}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Chinn05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/CioccoTD05, author = {Michael D. Ciocco and Neil Toporski and Michael Dorris}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Developing a synchronous web seminar application for online learning}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {36--39}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099445}, doi = {10.1145/1099435.1099445}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/CioccoTD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Cruess05, author = {Alison Cruess}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Customer-facing communication}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {40--43}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099446}, doi = {10.1145/1099435.1099446}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Cruess05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Davenport05, author = {David Davenport}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Developing an eLearning support model}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {44--47}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099447}, doi = {10.1145/1099435.1099447}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Davenport05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Delgado05, author = {Daniel B. Delgado}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Automation {\&} delegation to reduce lab management workload}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {48--52}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099448}, doi = {10.1145/1099435.1099448}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Delgado05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Dunlap05, author = {Tanya Dunlap}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Going beyond the call of duty: the implementation and support of {OMNI}}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {53--57}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099449}, doi = {10.1145/1099435.1099449}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Dunlap05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/El-Bayoumi05, author = {Janice G. El{-}Bayoumi}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Leveraging student owned laptops on campus: {I} can't connect to the network. can you help me?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {58--61}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099450}, doi = {10.1145/1099435.1099450}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/El-Bayoumi05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Ennis05, author = {Douglas E. Ennis}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The wireless tightrope: an economical, secure, and user friendly approach for the wireless campus}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {62--67}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099451}, doi = {10.1145/1099435.1099451}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Ennis05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/EvansJ05, author = {Kristi Evans and W. Teresa Jones}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Building an {IT} help desk: from zero to hero}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {68--74}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099452}, doi = {10.1145/1099435.1099452}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/EvansJ05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Felthousen05, author = {Mat Felthousen}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Combining audio/visual and computing support}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {75--82}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099453}, doi = {10.1145/1099435.1099453}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Felthousen05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Fletcher05, author = {Kathryn Fletcher}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Storm stories: surviving an upgrade to WebCT Vista}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {83--87}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099454}, doi = {10.1145/1099435.1099454}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Fletcher05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/GauthierD05, author = {Jeanette Gauthier and Almond D. Dillard}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Casting nets in the waters of adaptive technology}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {88--91}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099455}, doi = {10.1145/1099435.1099455}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/GauthierD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/GencoRRSLSMS05, author = {Alessandro Genco and Giuseppe Reina and Paolo Raccuglia and Giuseppe Santoro and Laura Lovecchio and Salvatore Sorce and Rosario Messineo and Giorgia Di Stefano}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {An augmented campus design for context-aware service provision}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {92--97}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099456}, doi = {10.1145/1099435.1099456}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/GencoRRSLSMS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/GeraceC05, author = {Thomas A. Gerace and Huseyin Cavusoglu}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The critical elements of patch management}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {98--101}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099457}, doi = {10.1145/1099435.1099457}, timestamp = {Fri, 09 Apr 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/GeraceC05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Greathouse05, author = {James A. Greathouse}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Training: tackling the task of reeling them in}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {102--104}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099458}, doi = {10.1145/1099435.1099458}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Greathouse05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/HanselmanP05, author = {Scott E. Hanselman and David Przybyla}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Printing in today's academic labs: not exactly what Gutenberg had in mind}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {105--108}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099459}, doi = {10.1145/1099435.1099459}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/HanselmanP05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/HebertC05, author = {Alan Hebert and Allan Chen}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {A new collaborative software package: TeamSpace at Stanford University}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {109--112}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099460}, doi = {10.1145/1099435.1099460}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/HebertC05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/HendersO05, author = {Richard A. Henders and Bill Opdyke}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Detecting intruders on a campus network: might the threat be coming from within?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {113--117}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099461}, doi = {10.1145/1099435.1099461}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/HendersO05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/IchikawaNKFS05, author = {Motohiro Ichikawa and Yutaka Nakamura and Eiji Kawai and Kazutoshi Fujikawa and Hideki Sunahara}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{NAS:} the {NAIST} user authorization management system for network accesses in consideration of system administration volunteers}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {118--121}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099462}, doi = {10.1145/1099435.1099462}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/IchikawaNKFS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/JanzG05, author = {Kenneth Janz and Emily Gruenert}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Developing a comprehensive communication strategy to meet the needs of various stakeholder groups}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {122--129}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099463}, doi = {10.1145/1099435.1099463}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/JanzG05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/JaromM05, author = {Carol Jarom and Beth Miller}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Students: heal thyself}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {130--131}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099464}, doi = {10.1145/1099435.1099464}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/JaromM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Kirchner05, author = {Kathy Kirchner}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Going from 0 to 60 in 20 years: transitioning a help desk into a multi-function support center}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {132--137}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099465}, doi = {10.1145/1099435.1099465}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Kirchner05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/KisslerH05, author = {Simon Kissler and Owen Hoyt}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Using thin client technology to reduce complexity and cost}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {138--140}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099466}, doi = {10.1145/1099435.1099466}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/KisslerH05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/KoellerW05, author = {Brandon Koeller and Karalee Woody}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Imaging, security, configuration, and maintenance for the masses}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {141--146}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099467}, doi = {10.1145/1099435.1099467}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/KoellerW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/KoikeIACM05, author = {Hidekatsu Koike and Takahiko Ishikawa and Kiyoshi Akama and Masaki Chiba and Katsunori Miura}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Developing an e-learning System which enhances students' academic motivation}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {147--150}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099468}, doi = {10.1145/1099435.1099468}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/KoikeIACM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/KrobK05, author = {Adam Krob and Kris Koenig}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Stemming the tide: laptop support without a mandate}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {151--153}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099469}, doi = {10.1145/1099435.1099469}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/KrobK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/LaRocheWGS05, author = {Lynda S. LaRoche and Michael V. Whitesell and Frank E. Gilbert and Angela P. Smock}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Creative action teams: innovative opportunities for team work}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {160--164}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099471}, doi = {10.1145/1099435.1099471}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/LaRocheWGS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/LaneWY05, author = {Cara Lane and Karalee Woody and Greg Yamashiro}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Mapping the changing technological landscape: The university of Washington's 2005 faculty and student surveys on educational technology}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {154--159}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099470}, doi = {10.1145/1099435.1099470}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/LaneWY05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Larsson05, author = {E. Axel Larsson}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {A case study: implementing novell identity management at Drew University}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {165--170}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099472}, doi = {10.1145/1099435.1099472}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Larsson05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/LassalleL05, author = {Claire C. Lassalle and Guy J. Lavergne}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Sharing knowledge with peers: return on your investment}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {171--174}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099473}, doi = {10.1145/1099435.1099473}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/LassalleL05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Lazenka05, author = {Michael Lazenka}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The evolution of software distribution: where did we come from and where are we heading?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {179--183}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099475}, doi = {10.1145/1099435.1099475}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Lazenka05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Lewandowski05, author = {Judith Oates Lewandowski}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Creating a culture of technical caution: addressing the issues of security, privacy protection and the ethical use of technology}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {184--187}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099476}, doi = {10.1145/1099435.1099476}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Lewandowski05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/LewisR05, author = {Stephen G. Lewis and Sara K. Rodgers}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Universal imaging: revolutionizing desktop support}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {188--191}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099477}, doi = {10.1145/1099435.1099477}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/LewisR05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/LytleRA05, author = {David P. Lytle and Veronica Resendez and Robert August}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Security in the residential network}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {197--201}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099479}, doi = {10.1145/1099435.1099479}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/LytleRA05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MagnoB05, author = {Amy Magno and Thomas Bohlke}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {From 0 - 60 in 4.2 seconds supporting the {RESNET}}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {202--204}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099480}, doi = {10.1145/1099435.1099480}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MagnoB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MasonT05, author = {Joni Mason and Marilee Tuomanen}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{TECH} spyware raid: the {PEA} matrix}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {205--206}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099481}, doi = {10.1145/1099435.1099481}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MasonT05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MasudaSNY05, author = {Hideo Masuda and Akinori Saitoh and Michio Nakanishi and Seigo Yasutome}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Diskless linux system with unionfs for an educational computer center}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {207--210}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099482}, doi = {10.1145/1099435.1099482}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MasudaSNY05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MaxwellD05, author = {Sylvia Maxwell and Regina Davis}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {From soup to nuts the comprehensive {IT} help desk}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {211--213}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099483}, doi = {10.1145/1099435.1099483}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MaxwellD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/McGrath05, author = {Owen G. McGrath}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Gauging adoptability: a case study of e-portfolio template development}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {214--217}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099484}, doi = {10.1145/1099435.1099484}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/McGrath05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/McIntosh-ElkinsR05, author = {Jeni McIntosh{-}Elkins and Mike Rabe}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{THE} fish! philosophy{\textregistered}: customer service from the fishbow}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {218--223}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099485}, doi = {10.1145/1099435.1099485}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/McIntosh-ElkinsR05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/McRitchie05, author = {Karen McRitchie}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Navigating the great learning barrier reef: active training ideas to make learning fun!}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {224--227}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099486}, doi = {10.1145/1099435.1099486}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/McRitchie05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Mitch05, author = {Patti Mitch}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Pooling efforts to cast for better student employees}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {228--232}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099487}, doi = {10.1145/1099435.1099487}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Mitch05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MullerB05, author = {Brien G. Muller and Mark A. Bauer}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Is your resNet support boat sinking?: try outsourcing!}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {233--236}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099488}, doi = {10.1145/1099435.1099488}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/MullerB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Murphy05, author = {Joseph M. Murphy}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The water is wide: network security at Kenyon College, 1995-2005}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {237--240}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099489}, doi = {10.1145/1099435.1099489}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Murphy05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Murphy05a, author = {Trevor M. Murphy}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Multiple solutions for digitizing equations for students}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {244--246}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099491}, doi = {10.1145/1099435.1099491}, timestamp = {Tue, 28 Jun 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/Murphy05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/MyronKLS05, author = {Scott A. Myron and Richard Knepper and Matthew R. Link and Craig A. Stewart}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {PubsOnline: open source bibliography database}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {247--249}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099492}, doi = {10.1145/1099435.1099492}, timestamp = {Thu, 14 Oct 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/MyronKLS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Neal05, author = {Rick Neal}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {No parking!: (and other library technology quandaries)}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {250--252}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099493}, doi = {10.1145/1099435.1099493}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Neal05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/NelsonKK05, author = {Karla Nelson and Tammie Kramolis and Teresa Kramolis}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Open your eyes...speak your mind...help desk communicating}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {253--256}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099494}, doi = {10.1145/1099435.1099494}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/NelsonKK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/NevinBS05, author = {Dave Nevin and Mary A. Brock and Christian J. Sinnett}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {New customers, new challenges, new structure: realigning support to survive massive growth}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {257--261}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099495}, doi = {10.1145/1099435.1099495}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/NevinBS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/NicholsH05, author = {Ron Nichols and Karl Hassler}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Time To start charging for cleaning student computers?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {262--265}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099496}, doi = {10.1145/1099435.1099496}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/NicholsH05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/OBryan05, author = {Cathy O'Bryan}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Online and instructor-led technical training: a charge-back model that works!}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {266--269}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099497}, doi = {10.1145/1099435.1099497}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/OBryan05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/OConnorVD05, author = {Kerrie O'Connor and Anne Valerio and Debra Dexter}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Providing technology orientation for new faculty and staff}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {270--272}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099498}, doi = {10.1145/1099435.1099498}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/OConnorVD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Osborn05, author = {Jim Osborn}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Scheduling student employees doesn't have to make you crazy}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {273--276}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099499}, doi = {10.1145/1099435.1099499}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Osborn05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Osborn05a, author = {Jim Osborn}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Supervising students in satellite locations: overlords need minions!}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {277--282}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099500}, doi = {10.1145/1099435.1099500}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Osborn05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/OtaniEEWTW05, author = {Makoto Otani and Katsuhiko Eguchi and Hirofumi Eto and Kenzi Watanabe and Shin{-}ichi Tadaki and Yoshiaki Watanabe}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Implementation of IPv6 functions for a network user authentication system opengate}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {283--286}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099501}, doi = {10.1145/1099435.1099501}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/OtaniEEWTW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Owen05, author = {Cherry Keahey Owen}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{QUICK} scheduler a time-saving tool for scheduling class sections}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {294--298}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099503}, doi = {10.1145/1099435.1099503}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Owen05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/OwenJ05, author = {Susan Owen and Kenneth Janz}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Tying benchmarks and metrics to evaluations and organizational performance: the role of facilitating activities}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {287--293}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099502}, doi = {10.1145/1099435.1099502}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/OwenJ05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/PadelettiCK05, author = {Alfred Padeletti and Berthenia Coltrane and Richard Kline}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Customer service: help for the help desk}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {299--304}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099504}, doi = {10.1145/1099435.1099504}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/PadelettiCK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/PairB05, author = {Vivian Pair and Debby Boyle}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Internal and external communication and collaboration: building a strong help desk environment}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {305--309}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099505}, doi = {10.1145/1099435.1099505}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/PairB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/PattersonS05, author = {Donna M. Patterson and Lanie Steinwart}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Classroom technology: assisting faculty in finding weapons of mass instruction}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {310--311}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099506}, doi = {10.1145/1099435.1099506}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/PattersonS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/PavolkaMNR05, author = {Rita Pavolka and Veronica Mount and Amy Neymeyr and Carol Rhodes}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {From waterfall to rapid prototyping: supporting enterprise-wide adoption of the oncourse collaboration and learning {(CL)} environment at Indiana University}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {312--319}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099507}, doi = {10.1145/1099435.1099507}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/PavolkaMNR05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Pearson05, author = {Teresa K. Pearson}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Schooling our consultants for a sea of residents}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {320--325}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099508}, doi = {10.1145/1099435.1099508}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Pearson05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/RingelMM05, author = {Jerry Ringel and Andrea L. Mox and Jason Musselman}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Desktop management: reeling in the great white whale}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {326--332}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099509}, doi = {10.1145/1099435.1099509}, timestamp = {Tue, 24 Aug 2021 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/RingelMM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/SalzbergM05, author = {Ben Salzberg and Trevor M. Murphy}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {LaTeX: when word fails you}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {241--243}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099490}, doi = {10.1145/1099435.1099490}, timestamp = {Tue, 28 Jun 2022 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/siguccs/SalzbergM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/SamuelN05, author = {John V. Samuel and Takuya Noguchi}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Higher quality for less: {IT} user surveys over the web}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {333--335}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099510}, doi = {10.1145/1099435.1099510}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/SamuelN05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/SchwartzG05, author = {Anita Schwartz and Cindy Guerrazzi}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {You can never be too thin: skinny-client technology}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {336--337}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099511}, doi = {10.1145/1099435.1099511}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/SchwartzG05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Simpson05, author = {Doug L. Simpson}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Content for one: developing a personal content management system}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {338--342}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099512}, doi = {10.1145/1099435.1099512}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Simpson05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Smith05, author = {Jeff Smith}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {LabDisplay: bringing computer lab management into the new millennium}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {343--348}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099513}, doi = {10.1145/1099435.1099513}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Smith05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/SoltisPW05, author = {Jolanta Soltis and Pritesh P. Patel and Brian Whitworth}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Designing a new employee orientation {(NEO)} system}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {349--352}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099514}, doi = {10.1145/1099435.1099514}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/SoltisPW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Spear05, author = {Amanda Spear}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {If you build it, they will come: implementing a distributed desktop support program that works}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {353--355}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099515}, doi = {10.1145/1099435.1099515}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Spear05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Sprague05, author = {Russell Sprague}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Revision control practices applied to computer configurations}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {356--359}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099516}, doi = {10.1145/1099435.1099516}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Sprague05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Stanley05, author = {Mike Stanley}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Doing more with less: departmental labs support}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {360--365}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099517}, doi = {10.1145/1099435.1099517}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Stanley05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Stanley05a, author = {Rachael Stanley}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Computer lab management: serving our customers through communication}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {366--371}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099518}, doi = {10.1145/1099435.1099518}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Stanley05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/StrazzarinoH05, author = {Robert Strazzarino and Tyson R. Henry}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Volunteerism: a new idea for filling university information technology needs}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {372--375}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099519}, doi = {10.1145/1099435.1099519}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/StrazzarinoH05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/TaborD05, author = {Cathy A. Tabor and Patricia G. DeWalt}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{IT} open house: what it can do for your organization}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {376--379}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099520}, doi = {10.1145/1099435.1099520}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/TaborD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/ToddMW05, author = {Kim Todd and Lori Mardis and Patricia Wyatt}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {We've come a long way, baby!: but where women and technology are concerned, have we really?}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {380--387}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099521}, doi = {10.1145/1099435.1099521}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/ToddMW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/ToddMW05a, author = {Kim Todd and Lori Mardis and Patricia Wyatt}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Synergy in action: when information systems and library services collaborate to create successful client-centered computing labs}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {395--400}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099523}, doi = {10.1145/1099435.1099523}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/ToddMW05a.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/ToddV05, author = {Kim Todd and Tabatha Verbick}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Baiting the hook: catching and keeping quality student employees through professional development and non-numeric incentives}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {388--394}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099522}, doi = {10.1145/1099435.1099522}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/ToddV05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Trimble05, author = {Joana Trimble}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {The {I.T.} circuit certificate: training for the future}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {401--404}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099524}, doi = {10.1145/1099435.1099524}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Trimble05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/ValiquetteWKS05, author = {Patrick Valiquette and Myra Williams and Nancy P. Kutner and Ed Seeger}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Rensselaer's mobile computing program a whale of an idea!}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {405--410}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099525}, doi = {10.1145/1099435.1099525}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/ValiquetteWKS05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/VeddersB05, author = {Michael Vedders and Paul Boyum}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Helping students help themselves: malware removal}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {411--414}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099526}, doi = {10.1145/1099435.1099526}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/VeddersB05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/VerbickM05, author = {Tabatha Verbick and Merlin Miller}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {PERTs: the support side solution to residential computing}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {415--420}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099527}, doi = {10.1145/1099435.1099527}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/VerbickM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/VillanuevaC05, author = {Benjamin Villanueva and Brett Cook}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Providing students 24/7 virtual access and hands-on training using vmware {GSX} server}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {421--425}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099528}, doi = {10.1145/1099435.1099528}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/VillanuevaC05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Walters05, author = {M. Scott Walters}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {{NUBB:} a network usage-based billing system}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {426--429}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099529}, doi = {10.1145/1099435.1099529}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Walters05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Ward05, author = {Janice Ward}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Reeling in new ideas for training student support consultants}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {430--434}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099530}, doi = {10.1145/1099435.1099530}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Ward05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/Wasileski05, author = {John S. Wasileski}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Learning organization principles {\&} project management}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {435--439}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099531}, doi = {10.1145/1099435.1099531}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/Wasileski05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/WassefRL05, author = {Stephen Wassef and Rodrigo Reis and Dragan Lazin}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {ResNet management: Wayne State University's experience supporting cisco clean access agent}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {440--446}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099532}, doi = {10.1145/1099435.1099532}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/WassefRL05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/WebsterD05, author = {Kate Webster and David Dyar}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Using a database-driven website to track sensitive data use}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {447--449}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099533}, doi = {10.1145/1099435.1099533}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/WebsterD05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/WhiteM05, author = {Michael White and Jim Matson}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Projectors, laptops, and remotes, oh my!: taming the lions and tigers and bears of classroom technology-the {UWF} model}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {450--452}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099534}, doi = {10.1145/1099435.1099534}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/WhiteM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/WoodyKK05, author = {Karalee Woody and Brandon Koeller and Damien Koemans}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Advanced technologies studios}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {453--455}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099535}, doi = {10.1145/1099435.1099535}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/WoodyKK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/YamanoueNNFMFTTOY05, author = {Takashi Yamanoue and Michio Nakanishi and Atsushi Nakamura and Izumi Fuse and Ikuya Murata and Shozo Fukada and Takahiro Tagawa and Tatsumi Takeo and Shigeto Okabe and Tsuneo Yamada}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Digital video clips covering computer ethics in higher education}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {456--461}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099536}, doi = {10.1145/1099435.1099536}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/YamanoueNNFMFTTOY05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/siguccs/YoheA05, author = {Mike Yohe and Rick AmRhein}, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {I.T.'s not your parents' library: no box required}, booktitle = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, pages = {462--465}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435.1099537}, doi = {10.1145/1099435.1099537}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/YoheA05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@proceedings{DBLP:conf/siguccs/2005, editor = {Cynthia A. Murnan and Kelly Wainwright and Chris Jones}, title = {Proceedings of the 33rd Annual {ACM} {SIGUCCS} Conference on User Services 2005, Monterey, CA, USA, November 6-9, 2005}, publisher = {{ACM}}, year = {2005}, url = {https://doi.org/10.1145/1099435}, doi = {10.1145/1099435}, isbn = {1-59593-200-3}, timestamp = {Tue, 06 Nov 2018 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/siguccs/2005.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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