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@proceedings{DBLP:conf/quatic/1994,
  editor    = {Carlos Campos Morais and
               Laxmiprasad Varajid{\'{a}}s and
               Fernando Brito e Abreu},
  title     = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  series    = {{CEUR} Workshop Proceedings},
  volume    = {1480},
  publisher = {CEUR-WS.org},
  year      = {2015},
  url       = {http://ceur-ws.org/Vol-1480},
  timestamp = {Wed, 12 Feb 2020 00:00:00 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/1994.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/AbreuP94,
  author    = {Fernando Brito e Abreu and
               Ant{\'{o}}nio Pina},
  title     = {Organiza{\c{c}}{\~{o}}es e Iniciativas Nacionais e Internacionais
               em Prol da Qualidade no Software},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {3--20},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper1.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/AbreuP94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Barradas94,
  author    = {Jo{\~{a}}o Gancho Barradas},
  title     = {A Import{\^{a}}ncia das Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {185--186},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper15.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Barradas94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Barros94,
  author    = {Jos{\'{e}} Barros},
  title     = {Prepara{\c{c}}{\~{a}}o do Processo de Certifica{\c{c}}{\~{a}}o da
               Qualidade na {\`{A}}rea dos Servi{\c{c}}os Inform{\'{a}}ticos:
               {A} Experi{\^{e}}ncia da {DIGITAL}},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {41--45},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper3.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Barros94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Cardoso94,
  author    = {Lu{\'{\i}}s Jo{\~{a}}o de Sousa Cardoso},
  title     = {A Uni{\~{a}}o Internacional de Telecomunica{\c{c}}{\~{o}}es e o Seu
               Papel na Normaliza{\c{c}}{\~{a}}o no Sector das Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {89--101},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper7.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Cardoso94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Cardoso94a,
  author    = {Lu{\'{\i}}s Jo{\~{a}}o de Sousa Cardoso},
  title     = {A Qualidade de Servi{\c{c}}o e o Poder Negocial dos Clientes},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {189--199},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper16.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Cardoso94a.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Careto94,
  author    = {Jos{\'{e}} Manuel Ferrari Bigares Careto},
  title     = {A Qualidade de Servi{\c{c}}o nas Comunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {155--158},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper11.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Careto94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/CarvalhoC94,
  author    = {Pedro Marques de Carvalho and
               Cristina Concei{\c{c}}{\~{a}}o Carlos},
  title     = {Prepara{\c{c}}{\~{a}}o do Processo de Certifica{\c{c}}{\~{a}}o da
               Qualidade na {\'{A}}rea do Desenvolvimento de Software},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {63--68},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper5.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/CarvalhoC94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/FreireB94,
  author    = {Ana Margarida Freire and
               Margarida Barreto},
  title     = {As Normas {ISO} 9000/EN 29000 Aplicadas {\`{a}}s Tecnologias de Informa{\c{c}}{\~{a}}o},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {23--38},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper2.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/FreireB94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Lopes94,
  author    = {Jos{\'{e}} Silva Lopes},
  title     = {Avalia{\c{c}}{\~{a}}o do Grau de Satisfa{\c{c}}{\~{a}}o dos Clientes
               nos Servi{\c{c}}os de Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {159--167},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper12.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Lopes94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Lourenco94,
  author    = {Carlos J{\'{u}}lio Ferreira Louren{\c{c}}o},
  title     = {Multim{\'{e}}dia: Que Perspectivas?},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {127--138},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper9.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Lourenco94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Nordeste94,
  author    = {Paulo Manuel Namorado Nordeste},
  title     = {Qualidade nos Servi{\c{c}}os de Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {201--205},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper17.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Nordeste94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Oliveira94,
  author    = {Jo{\~{a}}o Manuel da Costa Rodrigues de Oliveira},
  title     = {A Qualidade da Comunica{\c{c}}{\~{a}}o nas Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {105--126},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper8.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Oliveira94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Oliveira94a,
  author    = {Jos{\'{e}} Ant{\'{o}}nio Morais de Oliveira},
  title     = {A Factura nos Servi{\c{c}}os Internacionais de Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {177--183},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper14.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Oliveira94a.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Ramires94,
  author    = {J{\'{u}}lio Amadeu Ramires},
  title     = {Panorama da Normaliza{\c{c}}{\~{a}}o no Sector das Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {71--87},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper6.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Ramires94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Rodrigues94,
  author    = {Adelino Canais Rodrigues},
  title     = {A Factura das Telecomunica{\c{c}}{\~{o}}es no Mercado das Tecnologias
               de Informa{\c{c}}{\~{a}}o},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {171--176},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper13.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Rodrigues94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Soares94,
  author    = {Cristina Soares},
  title     = {{SIQTEC} - {A} Certifica{\c{c}}{\~{a}}o, a Produtividade e o Mercado},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {47--60},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper4.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Soares94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/quatic/Tao94,
  author    = {Manuel T{\~{a}}o},
  title     = {Grau de Satisfa{\c{c}}{\~{a}}o/Insatisfa{\c{c}}{\~{a}}o dos Consumidores
               de Telecomunica{\c{c}}{\~{o}}es},
  booktitle = {Proceedings of the 1st International Conference on the Quality of
               Information and Communications Technology, {QUATIC} 1994, Lisboa,
               Portugal, May 27, 1994},
  pages     = {141--153},
  year      = {1994},
  crossref  = {DBLP:conf/quatic/1994},
  url       = {http://ceur-ws.org/Vol-1480/paper10.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:31 +0100},
  biburl    = {https://dblp.org/rec/conf/quatic/Tao94.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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