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6th CONVERSATIONS 2022: Amsterdam, The Netherlands

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Asbjørn Følstad, Theo B. Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg:
Chatbot Research and Design - 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22-23, 2022, Revised Selected Papers. Lecture Notes in Computer Science 13815, Springer 2023, ISBN 978-3-031-25580-9

Chatbot Users and User Experience

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  - conf/conversations/LeeuwisH22
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Lotte Leeuwis, Linwei He:
Hi, I'm Cecil(y) the Smoking Cessation Chatbot: The Effectiveness of Motivational Interviewing and Confrontational Counseling Chatbots and the Moderating Role of the Need for Autonomy and Self-efficacy. 3-17
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  - conf/conversations/NordbergG22
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Oda Elise Nordberg, Frode Guribye:
Interacting with the News Through Voice User Interfaces. 18-33
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Christine Liebrecht, Naomi Kamoen, Celine Aerts:
Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA). 34-49
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  - conf/conversations/SilvaCLH22
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Susana C. Silva, Roberta De Cicco, Maria Levi, Maik Hammerschmidt:
Value Creation in Gamified Chatbot Interactions and Its Impact on Brand Engagement. 50-65
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  - conf/conversations/AbbasFB22
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Nadia Abbas, Asbjørn Følstad, Cato Alexander Bjørkli:
Chatbots as Part of Digital Government Service Provision - A User Perspective. 66-82
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  - conf/conversations/HenkelLG22
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Tanja Henkel, Annemiek J. Linn, Margot J. van der Goot:
Understanding the Intention to Use Mental Health Chatbots Among LGBTQIA+ Individuals: Testing and Extending the UTAUT. 83-100

Chatbot Design and Applications

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Giulio Antonio Abbo, Pietro Crovari, Franca Garzotto:
Enhancing Conversational Troubleshooting with Multi-modality: Design and Implementation. 103-117
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  - conf/conversations/HooijdonkML22
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Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht:
A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. 118-133
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  - conf/conversations/ChiraMMACKKA22
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Chloe Chira, Evangelos Mathioudis, Christina Michailidou, Pantelis Agathangelou, Georgia Christodoulou, Ioannis Katakis, Efstratios Kontopoulos, Konstantinos Avgerinakis:
An Affective Multi-modal Conversational Agent for Non Intrusive Data Collection from Patients with Brain Diseases. 134-149
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Max Angenius, Maliheh Ghajargar:
Interactive Journaling with AI: Probing into Words and Language as Interaction Design Materials. 150-170
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  - conf/conversations/StolwijkK22
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Gina E. M. Stolwijk, Florian A. Kunneman:
Increasing the Coverage of Clarification Responses for a Cooking Assistant. 171-189
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  - conf/conversations/NiedererSC22
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Tom Niederer, Daniel Schloss, Noemi Christensen:
Designing Context-Aware Chatbots for Product Configuration. 190-210

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