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EGOV/ePart 2013 Ongoing Research: Koblenz, Germany
- Maria A. Wimmer, Marijn Janssen, Ann Macintosh, Hans Jochen Scholl, Efthimios Tambouris:

Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2013, 16-19 September 2013, Koblenz, Germany. LNI P-221, GI 2013, ISBN 978-3-88579-615-2
Service Design, Quality Evaluation and Improvement
- Renata Mendes de Araujo, Yehia Taher, Willem-Jan van den Heuvel, Claudia Cappelli:

Evolving Government-Citizen Ties in Public Service Design and Delivery. 19-26 - Wolfgang Palka, Yigitel Gülümser, Marlen Jurisch, Petra Wolf, Helmut Krcmar:

Basic Approaches for the Evaluation of IT-Investments in E-Government: A Literature Review. 27-34 - Bram Klievink, Nitesh Bharosa, Yao-Hua Tan:

Exploring Barriers and Stepping Stones for System Based Monitoring: Insights from Global Supply Chains. 35-42 - Arild Jansen, Svein Ølnes:

Benchmarking E-Government Quality - Whose Quality Are We Measuring. 43-53 - Andrea Bikfalvi, Josep Lluís de la Rosa, Terence N. Keefe:

E-Government Service Evaluation: A Multiple-item Scale for Assessing Information Quality. 54-61 - Thomas Selzam, Alessia C. Neuroni, Reinhard Riedl:

Coordinating Interdependent E-Government Solutions Illustrated on the Electronic Change of Address in Switzerland. 62-68 - Riccardo Cognini, Damiano Falcioni, Alberto Polzonetti, Barbara Re:

A Collaborative Approach to Public Administrations Inter-organizational Business Processes Modelling. 69-75
Policy Modelling, Governance and Transparency
- Tharsis Novais, João Porto de Albuquerque, Gisele da Silva Craveiro:

An Account of Research on Open Government Data (2007-2012): A Systematic Literature Review. 76-83 - Emad A. Abu-Shanab:

The Relationship between Transparency and E-Government: An Empirical Support. 84-91 - Tobias Ruppert, Jürgen Bernard, Jörn Kohlhammer:

Bridging Knowledge Gaps in Policy Analysis with Information Visualization. 92-103 - Dirk Burkhardt, Kawa Nazemi, Peter Sonntagbauer, Susanne Sonntagbauer, Jörn Kohlhammer:

Interactive Visualizations in the Process of Policy Modelling. 104-115 - Katharina Götsch, Verena Grubmüller:

Web 2.0 for Local Policy and Decision Making Support: Research &Development Results from the ICT Project UniteEurope. 116-123
Capacity Building
- Vishanth Weerakkody, Andreea Molnar, Zahir Irani, Ramzi El-Haddadeh:

Complementing E-Government Services through the Use of Video: The LiveCity Project. 124-131 - Lyudmila Bershadskaya, Andrei V. Chugunov, Dmitrii Trutnev:

Civil Servants' Educational Needs in the Field of E-Governance in CIS Countries. 132-139 - Marcelo Henrique de Araujo, Nicolau Reinhard:

Factors Influencing the Use of Electronic Government Services in Brazil. 140-149
Understanding Citizen-Government Relations
- Karin Axelsson:

Applying an Ethical Perspective on Stakeholder Participation in Public E-Service Development. 150-159 - Csaba Csáki, Paidi O'Raghallaigh, Frédéric Adam:

Institutional and Stakeholder Issues in Parliamentary Technology Assessment: A Case Study. 160-167 - Bojan Cestnik, Alenka Kern:

Agile Sentiment Analysis for more Responsive Public Relations. 168-175 - J. Ramón Gil-García, Leonardo F. Vivanco, Luis F. Luna-Reyes:

Vertical Differentiation and De-differentiation in Electronic Government Initiatives: Understanding the Puebla State Web Portal from a Niklas Luhmann's Perspective. 176-183 - Lidwien van de Wijngaert:

Using a Network Approach to Transform from a Municipality to Municipal Community. 184-191
E-Participation
- Vasilis Koulolias, Kheira Belkacem, Vassiliki Zalavra:

Botswana Speaks Parliamentary Initiative: Paving the Way Towards Better Constituency Services in Botswana. 192-199 - Robin J. Withaar, Gabriella F. Ribeiro, Robin Effing:

The Social Media Indicator 2: Towards a Software Tool for Measuring the Influence of Social Media. 200-207 - Yannis Charalabidis, Vangelis Karkaletsis, Anna Triantafillou, Aggeliki Androutsopoulou, Euripidis N. Loukis:

Requirements and Architecture of a Passive Crowdsourcing Environment. 208-217 - Jordi Cucurull, Albert Álvaro, Jordi Puiggali:

MyUniversity: E-Participation and Decision Making for Higher Education. 218-225 - Julia Glidden, Susie Ruston:

Puzzled by Policy: Providing New Hope for E-Participation at the EU Level. 226-233 - Anthony Patterson, Ying Wu, Stefan Gray, Barry O'Dwyer:

A Web Based Systems Simulator for Climate Governance. 234-241 - Panagiotis C. Kokkinos, Kostas Koumoutsos, Nikolaos D. Doulamis, Emmanouel A. Varvarigos, Dimitris Petrantonakis, Mania Kardara, Emmanuel Sardis, Antonis Vekris, Stelios Gerontidis:

PERIKLIS - Electronic Democracy in the 21st Century Using Mobile and Social Network Technologies. 242-249 - Cristina Pérez-Espés, José María Moreno-Jiménez, Maria A. Wimmer:

Evaluating the Efficacy of E-Participation Experiences. 250-257
Posters
- Lukasz Porwol, Adegboyega K. Ojo, John G. Breslin:

A Semantic Model for E-Participation. 258-259 - Ricardo Buettner:

Social Inclusion in E-Participation and E-Government Solutions: A Systematic Laboratory-experimental Approach Using Objective Psychophysiological Measures. 260-261 - Klaus John, Stefan Taber, Andreas Ehringfeld:

Proxy Authenticator - Approach of a Signature-based Single Sign On Solution for E-Government Services. 262-263 - Christoph von Viebahn:

Change Management of Germany's Public IT-Project for Feedback Management in Schools (SEIS). 264-265
Panel and Workshops
- Fiorella de Cindio, Douglas Schuler:

Current Social Context and Implications for E-Participation (Panel). 266-267 - Anneke Zuiderwijk, Bram Klievink, Marijn Janssen, Yao-Hua Tan, Yannis Charalabidis, Evangelos Argyzoudis:

Workshop on Open Information Infrastructures Enabling Innovations. 268-269 - Ameneh Deljoo, Marijn Janssen, Maria A. Wimmer:

Workshop on Policy-making as a Research Field in Complex Systems in Digital Sciences. 270-271 - Hans Jochen Scholl:

Workshop on E-Government Journals: Meet the Editors. 272-273 - John Carlo Bertot:

Building Journal Excellence through Quality Reviews: How to Review a Manuscript. 274-275

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