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16. EGOV 2017: St. Petersburg, Russia
- Marijn Janssen, Karin Axelsson, Olivier Glassey, Bram Klievink, Robert Krimmer, Ida Lindgren, Peter Parycek, Hans Jochen Scholl

, Dmitrii Trutnev:
Electronic Government - 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings. Lecture Notes in Computer Science 10428, Springer 2017, ISBN 978-3-319-64676-3
Smart Governance, Government and Cities
- Ralf Klischewski, Yomn Elmistikawy:

Designing Information Marketplaces for Disaster Management. 3-12 - Arkalgud Ramaprasad

, Aurora Sánchez-Ortiz
, Thant Syn
:
A Unified Definition of a Smart City. 13-24 - Anushri Gupta

, Panos Panagiotopoulos, Frances Bowen
:
Towards a Capabilities Approach to Smart City Management. 25-35 - More Ickson Manda:

Towards "Smart Governance" Through a Multidisciplinary Approach to E-government Integration, Interoperability and Information Sharing: A Case of the LMIP Project in South Africa. 36-44
Service Delivery
- Willem Pieterson

, Wolfgang Ebbers
, Christian Østergaard Madsen:
New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery. 47-59 - Jesper Holgersson, Karin Axelsson, Ulf Melin:

External User Inclusion in Public e-Service Development: Exploring the Current Practice in Sweden. 60-70 - Morten Meyerhoff Nielsen

, Nato Goderdzishvili:
Georgia on My Mind: A Study of the Role of Governance and Cooperation in Online Service Delivery in the Caucasus. 71-91 - Ida Lindgren, Ulf Melin:

Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in Practice. 92-101
Organizational Aspects
- Linda Veiga

, Ibrahim Kholilul Rohman
:
e-Government and the Shadow Economy: Evidence from Across the Globe. 105-116 - Luís Soares Barbosa

, Luís Paulo Santos:
Networks of Universities as a Tool for GCIO Education. 117-127 - Demetrios Sarantis, Delfina Sá Soares

:
From a Literature Review to a Conceptual Framework for Health Sector Websites' Assessment. 128-141 - Kirsti Askedal, Leif Skiftenes Flak, Hans Solli-Sæther

, Detmar W. Straub:
Organizational Learning to Leverage Benefits Realization Management; Evidence from a Municipal eHealth Effort. 142-153 - Soumaya I. Ben Dhaou

:
Towards a Repository of e-Government Capabilities. 154-165 - Raymond Bierens, Bram Klievink

, Jan van den Berg:
A Social Cyber Contract Theory Model for Understanding National Cyber Strategies. 166-176 - Lucia Casap

, John Sören Pettersson:
The E-governance Development in Educational Sector of Republic of Moldova. 177-186 - Marius Rohde Johannessen

, Lasse Berntzen, Ansgar Ødegård:
A Review of the Norwegian Plain Language Policy. 187-198 - Luiz Antonio Joia, Ricardo Paschoeto dos Santos:

ICT and Financial Inclusion in the Brazilian Amazon. 199-211
Infrastructures
- Svein Ølnes, Arild Jansen:

Blockchain Technology as s Support Infrastructure in e-Government. 215-227 - Sélinde van Engelenburg

, Marijn Janssen, Bram Klievink
, Yao-Hua Tan:
Comparing a Shipping Information Pipeline with a Thick Flow and a Thin Flow. 228-239 - Boriana Rukanova, Roel Huiden, Yao-Hua Tan:

Coordinated Border Management Through Digital Trade Infrastructures and Trans-National Government Cooperation: The FloraHolland Case. 240-252
Big and Open Linked Data
- Ricardo Matheus, Marijn Janssen:

An Evaluation Framework for Linked Open Statistical Data in Government. 255-263 - Maarja Toots

, Keegan McBride
, Tarmo Kalvet, Robert Krimmer
, Efthimios Tambouris
, Eleni Panopoulou, Evangelos Kalampokis
, Konstantinos A. Tarabanis
:
A Framework for Data-Driven Public Service Co-production. 264-275 - Marianne Fraefel, Stephan Haller

, Adrian Gschwend:
Big Data in the Public Sector. Linking Cities to Sensors. 276-286 - Charalampos Alexopoulos

, Vasiliki Diamantopoulou, Yannis Charalabidis:
Tracking the Evolution of OGD Portals: A Maturity Model. 287-300
Open Government
- Yumei Chen, Theresa A. Pardo, Shanshan Chen

:
Exploring on the Role of Open Government Data in Emergency Management. 303-313 - Olivier Glassey:

Proactive Transparency and Open Data: A Tentative Analysis. 314-323 - Chantal Mutimukwe

, Ella Kolkowska, Åke Grönlund
:
Trusting and Adopting E-Government Services in Developing Countries? Privacy Concerns and Practices in Rwanda. 324-335 - Bettina Distel, Jörg Becker:

All Citizens are the Same, Aren't They? - Developing an E-government User Typology. 336-347
Evaluation
- Leif Sundberg

, Katarina Lindblad-Gidlund:
Value-Based Decision Making: Decision Theory Meets e-Government. 351-358 - Hans Jochen Scholl

, William Menten-Weil, Timothy S. Carlson:
Information Artifact Evaluation with TEDSrate. 359-377 - Luis F. Luna-Reyes

, Rodrigo Sandoval-Almazán
, Gabriel Puron Cid
, Sergio Picazo-Vela
, Dolores E. Luna
, J. Ramón Gil-García
:
Understanding Public Value Creation in the Delivery of Electronic Services. 378-385 - Yury Kabanov, Andrei V. Chugunov

:
Electronic "Pockets of Effectiveness": E-governance and Institutional Change in St. Petersburg, Russia. 386-398 - Kristina Zumbusch

, Philippe Zimmermann, Emamdeen Fohim
:
Outcome Evaluation of StartBiz - How a Governmental Online-Tool Can Quantitatively Assess Its Benefits for SME. 399-410 - Mauricio Solar

, Sergio Murua, Pedro Godoy, Patricio Yañez:
Correlation Between ICT Investment and Technological Maturity in Public Agencies. 411-420

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