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21st I3E 2022: Newcastle upon Tyne, UK
- Savvas Papagiannidis

, Eleftherios Alamanos
, Suraksha Gupta
, Yogesh K. Dwivedi
, Matti Mäntymäki
, Ilias O. Pappas
:
The Role of Digital Technologies in Shaping the Post-Pandemic World - 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022, Newcastle upon Tyne, UK, September 13-14, 2022, Proceedings. Lecture Notes in Computer Science 13454, Springer 2022, ISBN 978-3-031-15341-9
Artificial Intelligence
- Hitesha Yadav

, Arpan Kumar Kar
, Smita Kashiramka
:
Artificial Intelligence Adoption for FinTech Industries - An Exploratory Study About the Disruptions, Antecedents and Consequences. 3-12 - Katja Bley

, Simen Fredrik Brunvand Fredriksen, Mats Eide Skjærvik, Ilias O. Pappas
:
The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. 13-24 - Rogier van de Wetering, Patrick Milakef, Denis Dennehy:

Artificial Intelligence Ambidexterity, Adaptive Transformation Capability, and Their Impact on Performance Under Tumultuous Times. 25-37 - Ibrahim Mohamad

, David Laurie Hughes, Yogesh K. Dwivedi
, Ali Abdallah Alalwan:
AI Technologies for Delivering Government Services to Citizens: Benefits and Challenges. 38-57 - Emmanouil Papagiannidis, Patrick Mikalef, John Krogstie

, Kieran Conboy:
From Responsible AI Governance to Competitive Performance: The Mediating Role of Knowledge Management Capabilities. 58-69 - Bianca Kronemann

, Hatice Kizgin
, Nripendra P. Rana:
The "Other" Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer Experience. 70-81 - Tumaini Kabudi

, Ilias O. Pappas
, Dag H. Olsen:
Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts. 82-94 - Hasan Mahmud

, A. K. M. Najmul Islam
, Ranjan Kumar Mitra
, Ahmed Rizvan Hasan
:
The Impact of Functional and Psychological Barriers on Algorithm Aversion - An IRT Perspective. 95-108
Data and Analytics
- Alena Rodda

:
Understanding Opportunities and Threats of Learning Analytics in Higher Education - A Students' Perspective. 111-122 - Khulekani Yakobi

, Brenda Scholtz
:
Methods and Tools for Social Media Analytics to Support Citizen Relationship Management: A Dataset Analysis of Tweets from Germany and South Africa. 123-135 - Rocco Di Giannantonio, Matthias Murawski, Markus Bick:

The Impact of Machine Learning-Based Techniques on the Scouting and Screening Processes of Early-Stage Venture Capital Firms. 136-147 - Timothy Musharu, Dieter Vogts:

Extended SESIM: A Tool to Support the Generation of Synthetic Datasets for Human Activity Recognition. 148-163
Careers and ICT
- Debora Jeske

:
Virtual Internships as Employer-Led Initiatives: Success Criteria and Reflections on the Diversification of Internships. 167-179 - Kristine Sevik, Cathrine E. Tømte

:
Teachers' Preparedness for Integrating Programming and Computational Thinking in Art and Crafts. 180-191 - Margaret D. M. Cullen

, André P. Calitz
, Linda Motaung
:
Factors Influencing Women's IT Career Choice in South Africa. 192-204
Digital Innovation and Transformation
- Konstantinos Ioannou, Maria Kamariotou

, Fotis Kitsios
:
Digital Transformation in the Public Sector: Investigating Success Factors in IRIDA System. 207-218 - Rozha K. Ahmed

, Omer Ahmed, Ingrid Pappel
, Aleksander Reitsakas, Dirk Draheim
:
The Role of Digital Transformation in Fostering Transparency: An e-Court System Case Study. 219-230 - Leif Erik Opland, Ilias O. Pappas

:
How Can Hackathons Facilitate Employee-Driven Digital Innovation in Public Organizations? 231-237 - Inga Schlömer

:
Agility as a Driver of Digital Transformation - a Literature Review. 238-253 - Joakim Laine, Markus Philipp Zimmer

, Matti Minkkinen
, Hannu Salmela
, Matti Mäntymäki
:
Clustering Design Science Research Based on the Nature of the Designed Artifact. 254-266 - Maria Kamariotou

, Fotis Kitsios
:
Information Systems Strategy: A Multiple Criteria Decision Analysis Perspective for Business Performance in SMEs. 267-276
Electronic Services
- Ingvild Tisland, Marthe Løvsland Sodefjed, Polyxeni Vassilakopoulou

, Ilias O. Pappas
:
The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. 279-291 - Mohina Gandhi

, Arpan Kumar Kar
, P. Vigneswara Ilavarasan
:
The Experiential View of Regressive Discontinuance. 292-304 - Sujeet Kumar Sharma

, Jang Bahadur Singh:
Acceptance of Common Service Centers versus Self-service e-Government Portal: An Uncertainty Reduction Perspective. 305-314 - Elvira Ismagilova

, Yogesh K. Dwivedi
, Nripendra P. Rana, Ramakrishnan Raman
:
Factors Affecting Adoption of eWOM Communications: A Synthesis of Research Using Meta-analysis. 315-326 - Khando Khando

, M. Sirajul Islam
, Shang Gao
:
The Use of Structuration Theory in Empirical Information Systems Research: A Systematic Literature Review. 327-339
Health and Wellbeing
- Shan Feng

, Matti Mäntymäki
, Hannu Salmela
:
Affordances of Sleep-Tracking: Insights from Smart Ring Users. 343-355 - Abeer F. Alkhwaldi

:
Understanding the Patients' Usage of Contactless Healthcare Services: Evidence from the Post-COVID-19 Era. 356-373 - Jenna Jones

, Pitso Tsibolane
, Jean-Paul Van Belle
:
Motivations and Challenges Related to the Use of Fitness Self-tracking Technology. 374-387
Pandemic
- Vishal Mehra, Prabhsimran Singh, Yogesh K. Dwivedi

, Gurpreet Singh, Ravinder Singh Sawhney:
Who's the Bigger Brand After COVID-19 Pandemic? An Assessment of Fan Engagement During Euro 2020. 391-402 - Margaret D. M. Cullen

, André P. Calitz
, Joseph Shati
:
Online Shopping Behaviour in South Africa During the COVID-19 Pandemic. 403-415 - Carlos Ferreira

, Maureen Meadows
, Evronia Azer
:
Technology Legitimation and User Resistance: The NHS COVID-19 App. 416-421 - Rogier van de Wetering, Joshua Doe

, Ronald van den Heuvel
, Hussam Al Halbusi:
The Impact of Improvisational and Dynamic Capabilities on Business Model Innovation During COVID-19: A Composite-Based Approach. 422-433 - Ronan Doyle

, Kieran Conboy
, David Kreps
:
The Ephemeral and Information Systems Research: Conceptualizing Ephemerality in a Post-pandemic World. 434-455 - Shagun Sarraf

, P. Vigneswara Ilavarasan
, Agam Gupta, Arpan Kumar Kar
:
Modelling User Experience, Emotions and Concerns for Predicting Firm Response-the Case of Low-Cost Carriers During Pandemic. 456-467
Privacy, Trust and Security
- Hasan Mahmud

, A. K. M. Najmul Islam
, Bilal Naqvi
, Matti Mäntymäki
:
Toward a GDPR Compliant Blockchain Governance Framework. 471-484 - Ali Farooq

, Debora Jeske
, Paul van Schaik
, Michael Moran
:
Voice Assistants: (Physical) Device Use Perceptions, Acceptance, and Privacy Concerns. 485-498

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