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Usability 2002: Montréal, Québec, Canada
part of IFIP World Congress 2002
Keynote Speaker
- Gitte Lindgaard:

Deconstructing Silos: The Business Value of Usability in the 21st Century. Usability 2002: 3-20
Technical Sessions
User-Centred Design Process
- Timo Jokela:

A Method-Independent Process Model of User-Centred Design. Usability 2002: 23-38 - Eduard Metzker, Harald Reiterer:

Use and Reuse of HCI Knowledge in the Software Development Lifecycle: Existing Approaches and What Developers Thinks. Usability 2002: 39-55 - Netta Iivari:

Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design: Disentangling the Approaches for Cultural Analysis. Usability 2002: 57-71
Usability of Mobile Systems
- Sheila Narasimhan, Gitte Lindgaard:

The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices: Strategic User Needs Analysis (SUNA). Usability 2002: 73-88 - Nadine Ozkan:

Exploring the Use of the Mobile Phone. Usability 2002: 89-102 - Pekka Ketola:

Usability Engineering Milestones in Complex Product Development - Experiences at Nokia Mobile Phones: Industrial Experience. Usability 2002: 103-118
User Requirements Analysis
- Asmaa Alsumait, Ahmed Seffah, Thiruvengadam Radhakrishnan:

Use Case Maps: A Roadmap for Usability and Software Integrated Specification. Usability 2002: 119-131 - Martin C. Maguire, Nigel Bevan:

User Requirements Analysis: A Review of Supporting Methods. Usability 2002: 133-148
Usability Evaluation
- Nigel Bevan, Nigel Claridge, Martin C. Maguire, Maria Athousaki:

Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies. Usability 2002: 149-159 - Darelle van Greunen, Janet Wesson:

Formal Usability Testing of Interactive Educational Software: A Case Study. Usability 2002: 161-176
Tools
- Basawaraj Patil, Klaus Maetzel, Erich J. Neuhold:

EQUAL: Towards an Inclusive Design Approach to Novice Programming Language and Computing Environments for Native Users. Usability 2002: 177-190 - Luciano Silva, Olga Regina Pereira Bellon, Paulo F. U. Gotardo, Percy Nohama:

MouseLupe: An Accessibility Tool for People with Low Vision. Usability 2002: 191-202 - Daniel Engelberg, Ahmed Seffah:

A Framework for Rapid Mid-Fidelity Prototyping of Web Sites. Usability 2002: 203-215
Web Usability
- Dmitri Morenkov:

Keep on Trying: Online Securities Trading Sites. Usability 2002: 217-230 - Gitte Lindgaard, Cathy Dudek:

User Satisfaction, Aesthetics and Usability: Beyond Reductionism. Usability 2002: 231-246
Frameworks for Usability
- Johannes Kaiser, Martin Reichenbach:

Evaluating Security Tools towards Usable Security: A Usability Taxonomy for the Evaluation of Security Tools Based on a Categorization of User Errors. Usability 2002: 247-256 - Caroline Parker:

Improving Usability in Decision Support Systems: Practical Use of the Decision Enquiry Approach for Requirements Analysis. Usability 2002: 257-266 - Paula Kotzé, Lars Oestreicher:

Teaching Human-Computer Interaction: Qualitative Support for an Alternative Approach. Usability 2002: 267-281
Usability: Who Cares?
- Thomas McCoy:

Usability: Who Cares?: An Analysis of Indifference Towards Usability within the IT Industry. Usability 2002: 283-294

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