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International Journal of Information Management, Volume 85
Volume 85, 2025
- Jialiang Chen

, Wenxin Ke, Yin Wu, Jian Zhang:
Do cute language style chatbots make consumers more unethical? 102941 - Shihui Li

, Yongzhong Yang, Chunjia Han, Yi Sun
, Razaz Waheeb Attar, Brij B. Gupta:
Addressing consumer needs: Effects of firms remediation strategies on satisfaction and brand usage intent in AI-powered voice assistant service failures. 102951 - Jingchun Zhang, Boshi Tian

:
How social media influencer makes popular marketing videos? An empirical analysis from the multimodal data. 102952 - Richali Jain

, Ajay Kumar:
From what (motives) to what (outcomes) of relationships with artificially intelligent voice assistants. 102953 - Daniel Belanche

, Sergio Ibáñez-Sánchez, Pau Jordán, Sergio Matas:
Customer reactions to generative AI vs. real images in high-involvement and hedonic services. 102954 - Aimee Riedel

, Rory Mulcahy, Amanda Beatson, Byron W. Keating
:
Engaging bystanders in response to online trolling customer misbehavior through service organization response strategies. 102957 - Sixuan Zhang, Fang Su:

Identity discrepancy in digital transformation: The case of a technology company. 102959 - Ana Paula Merenda Richarde

, Diego Costa Pinto
, Marlon Dalmoro, Paulo Henrique Muller Prado:
The power of GenAI nudges: How generative AI shapes consumer empowerment and goal desirability. 102955 - Adnan Ali

, Qian Yang, Afzaal Ali, Zeeshan Ali, Muhammad Noman:
How and when AI-driven capabilities foster organizational sustainability: A moderated mediation analysis of digital literacy and green HRM. 102956 - Hayeon Kim

, Sungwoo Seo, Sang Woo Lee:
When generative AI messes up:How politeness and attribution shape user reactions to hallucinations. 102958 - Sabine Brunswicker, Michael Prietula

:
Harnessing the crowd: Insights from an agent-based model of collective digital innovation. 102960 - Michel Laroche:

Culture and morphing the real world into the virtual world: Introduction to the special issue. 102961 - Yin Bai, Zhengbang Xue, Min Zhang, Qingmei Tan, Yiwei Li:

Voices that captivate: The impact of AI-generated voiceover on video Ad engagement. 102962 - Siqi Wang

:
Not just in, but how: Leading physicians' engagement strategies and patients' continuous use of online medical team services. 102963

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