default search action

combined dblp search
author search
venue search
publication search

ask others

International Journal of Services and Standards, Volume 7

> Home > Journals > International Journal of Services and Standards

Refine list

refinements active!

zoomed in on ?? of ?? records

view refined list in

export refined list as

showing all ?? records

Volume 7, Number 1, 2011

- view
  authority control:
- export record
  dblp key:
  - journals/ijss/MillerHJ11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/MillerHJ11
Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones:
SERVQUAL dimensionality: an investigation of presentation order effect. 1-17
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/BianL11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/BianL11
Jing Bian, Chunhui Liu:
Relation between brand equity and purchase intention in hotel industry. 18-34
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/Hughes11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/Hughes11
Jerald Hughes:
The price of quality in digital information goods: an empirical investigation. 35-49
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/Abu-ElSamenA11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/Abu-ElSamenA11
Amjad A. Abu-ElSamen, Mamoun N. Akroush:
Path analysis of the consequences of customer service skills: an exploratory study in Jordan. 50-77
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/TsaiK11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/TsaiK11
Wen-Hsien Tsai, Hsiao-Chiao Kuo:
A hybrid approach for multi-criteria evaluation of airport service quality. 78-94

Volume 7, Number 2, 2011

- view
  authority control:
- export record
  dblp key:
  - journals/ijss/WangLLSDL11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/WangLLSDL11
Chang-Han Wang, Tzong-Ru Lee, Wen-Shan Lin, Nirote Sinnarong, Agnieszka Dadura, Jan-Mou Li:
Improving B2C business for online store - the case study of agriculture products e-market shop in Taiwan. 95-118
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/TebohO11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/TebohO11
Tikum Tacho Teboh, Adnan Omar:
Mitigating first respondent challenges via enhancing health record access. 119-137
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/QinPZ11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/QinPZ11
Hong Qin, Victor R. Prybutok, Jun Zhou:
Quantitative comparison of service quality and recoverability measures. 138-154
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/WeiSG11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/WeiSG11
June Wei, Manami Koblentz Suzuki, Lufang Guo:
How to improve business value in the e-cosmetic industry? 155-168
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/KhorshidiH11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/KhorshidiH11
Hadi Akbarzade Khorshidi, Seyed Reza Hejazi:
Optimising service quality translating via quantitative quality function deployment. 169-180

Volume 7, Numbers 3/4, 2011

- view
  authority control:
- export record
  dblp key:
  - journals/ijss/KoongFSL11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/KoongFSL11
Kai S. Koong, Javier Flores, Jun Sun, Lai C. Liu:
Health information technology performance measures: a lifecycle analysis. 181-196
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/Dionysiou11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/Dionysiou11
Ioanna Dionysiou:
An investigation on compliance with ISO 27001 in Cypriot private and public organisations. 197-234
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/Gottschalk11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/Gottschalk11
Petter Gottschalk:
Leadership roles in police service management and occupational culture. 235-248
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/FamiyehT11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/FamiyehT11
Samuel Famiyeh, Cecilia Twum-Barima:
Impacts of information technology implementation on banks' operations in Ghana. 249-263
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/LiuO11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/LiuO11
Chunhui Liu, Grace O'Farrell:
The impact of IFRS on earnings management: evidence from the People's Republic of China. 264-277
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/WangC11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/WangC11
Edward Shih-Tse Wang, Lily Shui-Lien Chen:
The influence of perceived justice of service recovery on affective and cognitive trust. 278-290
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/Ahluwalia11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/Ahluwalia11
Punit Ahluwalia:
What is behind price dispersion in e-markets? 291-309
- view
  authority control:
- export record
  dblp key:
  - journals/ijss/DeVries11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijss/DeVries11
Peter D. DeVries:
The problem of fraud in the banking industry: Are biometrics the answer? 310-327

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.