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International Journal of Services Technology and Management (IJSTM), Volume 1
Volume 1, Number 1, 2000
- Henry M. Franken, René Bal, Harmen van den Berg, Wil Janssen, Henny de Vos:

Architectural design support for business process and business network engineering. 1-14 - Jon Sundbo, Faïz Gallouj

:
Innovation as a loosely coupled system in services. 15-36 - Ian Miles, Birgitte Andersen, Mark Boden, Jeremy Howells

:
Service production and intellectual property. 37-57 - Philippa Ward

, Barry J. Davies, Helen Wright:
The diffusion of interactive technology at the customer interface. 58-82 - Jeffrey E. Teich, Hannele Wallenius, Jyrki Wallenius:

World-Wide-Web technology in support of negotiation and communication. 83-99 - Theodore C. Botimer:

Airline fare product design in the context of yield management. 100-113
Volume 1, Number 2/3, 2000
- Eliezer Geisler, Aaron Gellman:

Commercialisation and utilisation of technology in transportation: where we stand. 118-139 - José Holguín-Veras

:
On the attitudinal characteristics of motor carriers toward container availability systems. 140-155 - Randolph W. Hall

:
The national system architecture for intelligent transportation systems: features and consequences. 156-173 - Michael F. Gorman, Majid Sarrafzadeh:

An application of dynamic programming to crew balancing at Burlington Northern Santa Fe Railway. 174-187 - Manuel D. Rossetti

, Timothy Turitto:
Design of an integrated transit monitoring system based on radio frequency identification. 188-204 - Terence A. Brown:

Deregulation and new technology: the case of truck brokers. 205-208 - Peter D. Holden, Fumiya Konishi:

Technology transfer practice in Japanese corporations: meeting new service requirements. 209-223 - Yu Meng, Debbie A. Niemeier:

US double-stack rail technology and infrastructure: corollaries for China. 224-235 - Zafar Husain

, Sushil
:
Active transfer of technology in the automobile industry: Indian experiences. 236-280
Volume 1, Number 4, 2000
- Mahmoud Watad:

Information systems assessment in public service organisations. 303-319 - Ann R. Taket, Leroy White:

Assessment of health service systems: a case study of metamodelling to explore options for future health service provision. 320-331 - Lucjan Grochowski, Jerzy Kisielnicki:

Reengineering in upgrading of public administration: modelling and design. 332-340 - Derrick F. Ball, Jeff Butler:

Research assessment exercises in United Kingdom universities - learning to innovate. 341-357 - Conceicao Vedovello:

Science Parks and university-industry links: a comparative analysis between a British and a Portuguese experience. 358-374 - Mohsin U. Khan

:
Problems of technology transfer from laboratory to industry and policy issues in India. 375-394 - Hans Dietmar Burgel, Guido Reger, Rene Ackel-Zakour:

Technology foresight: experiences from companies operating worldwide. 395-413 - Hajime Eto:

Methodological reflection of technology assessment. 414-425 - Hajime Eto:

Maritime safety/rescue service performance and technological enhancement. 426-447

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