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ORCIDInternational Journal of Services Technology and Management, Volume 17
Volume 17, Number 1, 2012
- Bobby Swar, Junghoon Moon, Gohar Feroz Khan
:
Public sectors' perception on critical relationship factors in IS/IT outsourcing: analysis of the literature and a Delphi examination. 1-21 - Torsten J. Gerpott, Sabrina Berg:
Preferences for pay-as-you-drive insurance offers among residential customers in Germany - a conjoint-analytical investigation. 22-53 - Li-hung Cheng, Chao-Tung Wen, Eldon Y. Li, Ta-yi Lin:
Service innovation activities in e-government initiatives: the Taiwan experience. 54-71 - Liuyi Ling, Xiaolong Guo, Lina He:
Optimal pricing strategy of hotel for long-term stay. 72-86 - Dragan Cockalo, Dejan Djordjevic, Zvonko Sajfert, Vesna K. Spasojevic Brkic, Milan Nikolic:
The elements of customer satisfaction model in Serbian conditions. 87-108
Volume 17, Numbers 2/3/4, 2012
- Nathalie Aminian, K. C. Fung, Alicia Garcia-Herrero, Francis Ng:
Trade in services: East Asian and Latin American experiences. 109-137 - Yu Sang Chang:
Strategy, structure, and channel for global leaders of industrial service: a flow chart analysis of the expanded value network. 138-162 - Anita Kon:
International trade in services: a geo-economic evolution profile analysis. 163-180 - Thomas F. Rutherford, David G. Tarr:
Services liberalisation in the regions of Russia under WTO accession: regional household and poverty effects. 181-204 - M. Ataman Aksoy, Aylin Isik-Dikmelik:
The role of services in rural income: the case of Vietnam. 205-231 - Bernard Hoekman, Aaditya Mattoo:
Services trade and growth. 232-250 - Manikant K. Paswan, Chinmoy Mukherjee:
Economic analysis of transportation directly reduced iron (DRI) through ship. 251-266
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