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Informing Science, Volume 12
Volume 12, 2009
- Grandon Gill:

An Open Letter to the Informing Science Community from the Editor-in-Chief. 0 - Eli B. Cohen:

A Philosophy of Informing Science. 1-15 - Hollis T. Landrum, Victor R. Prybutok, Xiaoni Zhang

, Daniel A. Peak:
Measuring IS System Service Quality with SERVQUAL: Users' Perceptions of Relative Importance of the Five SERVPERF Dimensions. 17-35 - Elisabeth Donat

, Roman Brandtweiner, Johann Kerschbaum:
Attitudes and the Digital Divide: Attitude Measurement as Instrument to Predict Internet Usage. 37-56 - Eshaa M. Alkhalifa:

Exhibiting the Effects of the Episodic Buffer on Learning with Serial and Parallel Presentations of Materials. 57-71 - Fahri Yetim:

A Deliberation Theory-Based Approach to the Management of Usability Guidelines. 73-104 - Kevin R. Parker, Philip S. Nitse, Siong Meng Albert Tay:

The Impact of Inaccurate Color on Customer Retention and CRM. 105-122 - Nitza Geri

:
Overcoming the Challenge of Cooperating with Competitors: Critical Success Factors of Interorganizational Systems Implementation. 123-146 - William F. Birdsall:

The Role of the Client in Informing Science. 147-157 - Terry J. Smith, Richard Spiers:

Perceptions of E-commerce Web Sites across Two Generations. 159-179 - Kevin S. Floyd, Susan J. Harrington, Julie Santiago:

The Effect of Engagement and Perceived Course Value on Deep and Surface Learning Strategies. 181-190 - Kelley O'Reilly, David Paper:

Stakeholder Perceptions Regarding eCRM: A Franchise Case Study. 191-215

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