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Journal of Service Science Research, Volume 5

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Volume 5, Number 1, November 2013

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Kuntal Bhattacharyya, Pratim Datta, Arup Maitra:
Resource dynamics on service effectiveness: Evidence from the small business service industry in the United States. 1-33
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Natalia Kryvinska, Romana Olexova, Paul Dohmen, Christine Strauss:
The S-D logic phenomenon-conceptualization and systematization by reviewing the literature of a decade (2004-2013). 35-94

Volume 5, Number 2, December 2013

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Carlos Mendes, Mário Almeida, Miguel Mira da Silva:
Applying DEMO-based SLAs to cloud services. 95-123
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Sebastian Kaczor, Natalia Kryvinska:
It is all about services-fundamentals, drivers, and business models. 125-154

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