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"Resource dynamics on service effectiveness: Evidence from the small ..."
Kuntal Bhattacharyya, Pratim Datta, Arup Maitra (2013)
- Kuntal Bhattacharyya, Pratim Datta, Arup Maitra:
Resource dynamics on service effectiveness: Evidence from the small business service industry in the United States. J. Serv. Sci. Res. 5(1): 1-33 (2013)
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