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Journal Articles
- 2013
[j7]Russell K. H. Ching, Pingsheng Tong, Jashen Chen, Hung-Yen Chen:
Narrative online advertising: identification and its effects on attitude toward a product. Internet Res. 23(4): 414-438 (2013)- 2007
- [j6]Jashen Chen, Russell K. H. Ching:
The effects of Information and Communication Technology on Customer Relationship Management and customer lock-in. Int. J. Electron. Bus. 5(5): 478-498 (2007) - [j5]Yining Chen, H. M. Chen, Russell K. H. Ching, Wayne W. Huang:
Electronic Government Implementation: A Comparison between Developed and Developing Countries. Int. J. Electron. Gov. Res. 3(2): 45-61 (2007) - 2006
- [j4]Yining Chen, H. M. Chen, Wei Huang, Russell K. H. Ching:
E-Government Strategies in Developed and Developing Countries: An Implementation Framework and Case Study. J. Glob. Inf. Manag. 14(1): 23-46 (2006) - 2004
- [j3]Jashen Chen, Russell K. H. Ching:
An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Capacity on CRM Performance. J. Glob. Inf. Manag. 12(1): 1-17 (2004) - [j2]Jashen Chen, Russell K. H. Ching, Yi-Shen Lin:
An extended study of the K-means algorithm for data clustering and its applications. J. Oper. Res. Soc. 55(9): 976-987 (2004) - 1998
- [j1]Monica Lam, Russell K. H. Ching:
Information Integration in Multidimensional Databases: A Case Study. Inf. Syst. Manag. 15(4): 36-45 (1998)
Conference and Workshop Papers
- 2008
- [c6]Jashen Chen, Russell K. H. Ching, Margaret Meiling Luo, Chu-Chi Liu:
Virtual Experiential Marketing on Online Customer Intentions and Loyalty. HICSS 2008: 271 - 2007
- [c5]Jashen Chen, Russell K. H. Ching:
The Effects of Mobile Customer Relationship Management on Customer Loyalty: Brand Image Does Matter. HICSS 2007: 151 - 2005
- [c4]Jashen Chen, Russell K. H. Ching:
An Examination of the Effects of CRM Practices on CRM Effectiveness and Business Performance. AMCIS 2005: 38 - 2004
- [c3]Jashen Chen, Russell K. H. Ching:
An Examination of the Effects of Information and Communication Technology on Customer Relationship Management and Customer Lock-In. AMCIS 2004: 491 - [c2]Jashen Chen, Russell K. H. Ching, Eldon Y. Li, Yiling Liao:
An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance. ICEB 2004: 249-254 - 2003
- [c1]Russell K. H. Ching, Brian Niehoff:
A Proposed Model of the Effects of Organizational Citizenship Behavior on Sustained Information Technology Innovations. AMCIS 2003: 213
Coauthor Index
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