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Melanie Schwede

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2020 – today

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2023
[c4]
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Melanie Schwede, Nika Meyer (née Mozafari), Niclas Von Schnakenburg, Maik Hammerschmidt:
Can Chatbots Be Persuasive? How to Boost the Effectiveness of Chatbot Recommendations for Increasing Purchase Intention. HICSS 2023: 3454-3463
2022
[j1]
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Nika Meyer (née Mozafari), Melanie Schwede, Maik Hammerschmidt, Welf H. Weiger:
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. Electron. Mark. 32(4): 2491-2505 (2022)
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Nika Mozafari, Melanie Schwede, Maik Hammerschmidt, Welf H. Weiger:
Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots. HICSS 2022: 1-10
[c2]
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Melanie Schwede, Naim Zierau, Andreas Janson, Maik Hammerschmidt, Jan Marco Leimeister:
"I Will Follow You!" - How Recommendation Modality Impacts Processing Fluency and Purchase Intention. ICIS 2022
2021
[c1]
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Torben Jan Barev, Melanie Schwede, Andreas Janson:
The Dark Side of Privacy Nudging - An Experimental Study in the Context of a Digital Work Environment. HICSS 2021: 1-10

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