default search action

combined dblp search
author search
venue search
publication search

ask others

Jeroen van Gassel

> Home > Persons

Person information

Refine list

refinements active!

zoomed in on ?? of ?? records

view refined list in

export refined list as

showing all ?? records

Journal Articles

see FAQ

What is the meaning of the colors in the publication lists?

2024
[j1]
- view
  authority control:
- export record
  dblp key:
  - journals/tem/GasselJ24
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/tem/GasselJ24
Jeroen van Gassel, Marijn Janssen:
Evaluating the Impact of Assignment Group and Category Classification Prediction of Incoming Service Requests on the Perceived Service Quality: A Quasiexperimental Study in the Enterprise Software Industry. IEEE Trans. Engineering Management 71: 10740-10750 (2024)

Coauthor Index

see FAQ

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.