"Do Negative Experiences Always Lead to Dissatisfaction? - Testing ..."

Jingxian Jiang, Ulrike Gretzel, Rob Law (2010)

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DOI: 10.1007/978-3-211-99407-8_25

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-28

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Jingxian Jiang, Ulrike Gretzel, Rob Law:
Do Negative Experiences Always Lead to Dissatisfaction? - Testing Attribution Theory in the Context of Online Travel Reviews. ENTER 2010: 297-308

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