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"Does One-Size-Fit-All Suffice for Service Delivery Clients?"
Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta (2013)
- Shivali Agarwal, Renuka Sindhgatta

, Gargi Banerjee Dasgupta:
Does One-Size-Fit-All Suffice for Service Delivery Clients? ICSOC 2013: 177-191

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