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"The Effect of First Impressions of an E-Commerce Chatbot's Personality and ..."
Sasha Volodin, Sara Moussawi (2020)
- Sasha Volodin, Sara Moussawi:
The Effect of First Impressions of an E-Commerce Chatbot's Personality and Abilities on Expectations for the User Experience. SIGMIS-CPR 2020: 60
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