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"Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study."

Shivali Agarwal et al. (2020)

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DOI: 10.1609/AIMAG.V41I3.5321

access: closed

type: Journal Article

metadata version: 2022-10-02

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  - https://dblp.org/rec/journals/aim/AgarwalBMRS20
Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara:
Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study. AI Mag. 41(3): 45-62 (2020)

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