"Customer self-service systems: The effects of perceived Web quality with ..."

Yujong Hwang, Dan Jong Kim (2007)

> Home

Details and statistics

DOI: 10.1016/J.DSS.2006.12.008

access: closed

type: Journal Article

metadata version: 2021-07-08

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/dss/HwangK07
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/dss/HwangK07
Yujong Hwang, Dan Jong Kim:
Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust. Decis. Support Syst. 43(3): 746-760 (2007)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.