"Redesigning the Customer Support Process for the Electronic Economy: ..."

Omar El Sawy, Gene Bowles (1997)

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DOI: —

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type: Journal Article

metadata version: 2020-05-15

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  - https://dblp.org/rec/journals/misq/SawyB97
Omar El Sawy, Gene Bowles:
Redesigning the Customer Support Process for the Electronic Economy: Insights From Storage Dimensions. MIS Q. 21(4): 457-483 (1997)

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