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MIS Quarterly, Volume 21
Volume 21, Number 1, March 1997
- Robert W. Zmud:

Remarks from MIS Quarterly Editor. MIS Q. 21(1) (1997)
- Patrick Y. K. Chau, Kar Yan Tam:

Factors Affecting the Adoption of Open Systems: An Exploratory Study. 1-24 - Vivek Choudhury, Jeffrey L. Sampler:

Information Specificity and Environmental Scanning: An Economic Perspective. 25-53 - William J. Kettinger, James T. C. Teng, Subashish Guha:

Business Process Change: A Study of Methodologies, Techniques, and Tools. 55-98 - Betty Vandenbosch, Sid L. Huff:

Searching and Scanning: How Executives Obtain Information From Executive Information Systems. 81-107 - Byungtae Lee, Anitesh Barua, Andrew B. Whinston:

Discovery and Representation of Causal Relationships in MIS Research: A Methodological Framework. 109-136
Volume 21, Number 2, June 1997
- Robert W. Zmud:

Remarks from MIS Quarterly Editor. MIS Q. 21(2) (1997)
- Ojelanki K. Ngwenyama, Allen S. Lee:

Communication Richness in Electronic Mail: Critical Social Theory and the Contextuality of Meaning. 145-167 - Barbara D. Klein, Dale Goodhue, Gordon B. Davis:

Can Humans Detect Errors in Data? Impact of Base Rates, Incentives, and Goals. 269-194 - Thomas P. Van Dyke, Leon A. Kappelman, Victor R. Prybutok:

Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire. 195-208 - Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan:

Measuring Information Systems Service Quality: Concerns for a Complete Canvas. 209-221 - William J. Kettinger, Choong C. Lee:

Pragmatic Perspectives on the Measurement of Information Systems Service Quality. 223-240 - Michael D. Myers:

Qualitative Research in Information Systems. MIS Q. 21(2) (1997)
Volume 21, Number 3, September 1997
- Robert W. Zmud:

Remarks from MIS Quarterly Editor. MIS Q. 21(3) (1997)
- Special Abstract for Three "History" Papers on MIS Research Methods. MIS Q. 21(3) (1997)

- Richard O. Mason, James L. McKenney, Duncan Copeland:

Developing an Historical Tradition in MIS Research. 257-278 - Magid Igbaria, Nancy Zinatelli, Paul B. Cragg, Angèle L. M. Cavaye:

Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model. 279-305 - Richard O. Mason, James L. McKenney, Duncan Copeland:

An Historical Method for MIS Research: Steps and Assumptions. 307-320 - James L. McKenney, Richard O. Mason, Duncan Copeland:

Bank of America: The Crest and Trough of Technological Leadership. 321-353
Volume 21, Number 4, December 1997
- Robert W. Zmud:

Remarks from MIS Quarterly Editor. MIS Q. 21(4) (1997)
- James E. Hunton, Jesse D. Beeler:

Effects of User Participation in Systems Development: A Longitudinal Field Experiment. 359-388 - John Cross, Michael J. Earl, Jeffrey L. Sampler:

Transformation of the IT Function at British Petroleum. 401-423 - Charles E. Clark, Nancy C. Cavanaugh, Carol V. Brown, Vallabh Sambamurthy:

Building Change-Readiness Capabilities in the IS Organization: Insights From the Bell Atlantic Experience. 425-455 - Omar El Sawy, Gene Bowles:

Redesigning the Customer Support Process for the Electronic Economy: Insights From Storage Dimensions. 457-483 - David Gefen, Detmar W. Straub:

Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model. 389-400

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