"Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable ..."

Mor Armony, Erica L. Plambeck, Sridhar Seshadri (2009)

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DOI: 10.1287/MSOM.1070.0194

access: closed

type: Journal Article

metadata version: 2020-10-01

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Mor Armony, Erica L. Plambeck, Sridhar Seshadri:
Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV). Manuf. Serv. Oper. Manag. 11(1): 19-32 (2009)

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