"Does Diversity Climate Lead to Customer Satisfaction? It Depends on the ..."

Patrick F. McKay et al. (2011)

> Home

Details and statistics

DOI: 10.1287/ORSC.1100.0550

access: closed

type: Journal Article

metadata version: 2020-07-16

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/orgsci/McKayALM11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/orgsci/McKayALM11
Patrick F. McKay, Derek R. Avery, Hui Liao, Mark A. Morris:
Does Diversity Climate Lead to Customer Satisfaction? It Depends on the Service Climate and Business Unit Demography. Organ. Sci. 22(3): 788-803 (2011)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.