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Publication search results
found 44 matches
- 2017
- Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka:
Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. Springer 2017, ISBN 978-4-431-56072-2 [contents] - 2015
- Kenju Akai, Kohei Yamashita, Nariaki Nishino:
Service Satisfaction and Consciousness-Attitude Gap for Foreign Tourists Visiting Japan. ICServ 2015: 299-304 - Fumiya Akasaka, Takehiko Ohno, Mika Yasuoka:
Challenges to Deploy Service Design in Organizations: Analysis Through "Scaling Up" Workshops. ICServ 2015: 89-98 - Masahiro Araki, Ryo Kanamori, Lei Gong, Takayuki Morikawa:
Impacts of Seasonal Factors on Travel Behavior: Basic Analysis of GPS Trajectory Data for 8 Months. ICServ 2015: 377-384 - Takahiro Chiba:
Are Superior Services Always Good for Satisfaction Formation? Consideration of Indebtedness to a Contact Person. ICServ 2015: 207-212 - Nobutada Fujii, Jumpei Oda, Toshiya Kaihara, Takeshi Shimmura:
A Combinatorial Auction-Based Approach to Staff Shift Scheduling in Restaurant Business. ICServ 2015: 131-138 - Marina Fujita, Wenpeng Wei, Toshiko Aizono, Koji Ara:
Building a Conceptual Preference Model Based on Personal Purchase Records for Retail Service Improvement. ICServ 2015: 197-206 - Ryoko Fukuda, Atsushi Shinjo, Masahiro Kudo, Yutaro Ono, Jun Murai:
Kizkey Is the Key to a Better Care Service. ICServ 2015: 261-268 - Iffat Tasnim Haque, Youji Kohda:
Service Innovation for Reducing Food Adulteration Problem in Bangladesh. ICServ 2015: 79-88 - Tatsunori Hara, Tamio Arai, Aman Gupta:
An Interactive Model for the Synthesis of Service Functions Through Use Processes. ICServ 2015: 329-339 - Jun Hirota, Kazuya Oizumi, Toshiki Mizushima, Tatsunori Hara, Kazuhiro Aoyama:
Design Support System for Sightseeing Tours. ICServ 2015: 45-54 - Kinuko Iizawa, Koki Kusano, Eri Inoue, Naohiko Kohtake:
Design of a Localized Science Education Program for Cultivating an Intergenerational Community. ICServ 2015: 65-70 - Andreas Janson, Christoph Peters, Jan Marco Leimeister:
The Efficient Provision of Culture-Sensitive Services: A Modularization Approach. ICServ 2015: 147-157 - Stephen K. Kwan, Yutaka Yamauchi:
A Creed for Service Designers. ICServ 2015: 39-44 - Sangjic Lee, Ryuichi Uda, Kenju Akai, Nariaki Nishino:
Dispersed Energy Storage and Its Effect on Market Efficiency in Electricity Trading with Distributed Power Resources: An Experimental Economics Study. ICServ 2015: 393-400 - Fumihiro Maruyama:
Generalized Service Process Expressed by Context-Free Grammar. ICServ 2015: 99-110 - Hisashi Masuda, Yoshinori Hara:
Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter. ICServ 2015: 183-195 - Hiroyuki Miyai, Chizuru Nishio:
An Analysis of Key Factors of the "Omotenashi Consumption" in Restaurants. ICServ 2015: 213-219 - Satoshi Mizoguchi, Takatoshi Ishii, Yutaro Nemoto, Maiko Kaneda, Atsuko Bando, Toshiyuki Nakamura, Yoshiki Shimomura:
A Method for Supporting Customer Model Construction: Using a Topic Model for Public Service Design. ICServ 2015: 19-25 - Toshiki Mizushima, Jun Hirota, Kazuya Oizumi, Kazuhiro Aoyama:
Service Data Model in Design Support System for Sightseeing Tours. ICServ 2015: 55-64 - Yoshiki Morishita, Fumika Murakami, Koji Kimita, Shigeru Hosono, Sayaka Izukura, Hiroshi Sakaki, Eriko Numata, Yoshiki Shimomura:
Qualitative Simulation for Early-Stage Service Design. ICServ 2015: 369-376 - Teruyasu Murakami:
Development of Conceptual Framework for Value Cocreation of Service Based on the Japanese Governmental Service Science Research Program. ICServ 2015: 317-327 - Hideyuki Nakashima, Keiji Hirata, Junichi Ochiai:
Realization of Mobility as a Service in View of Ambient Intelligence. ICServ 2015: 111-116 - Hiroyuki Okamoto, Alessandro Moro, Atsushi Yamashita, Hajime Asama:
Toward Sports Training Service with the Interactive Learning Platform. ICServ 2015: 231-236 - Hiroaki Okawai, Mitsuru Takashima:
Physiological Detection of Satisfaction for Services by Body Motion Wave Revealing Unconscious Responses Reflecting Activities of Autonomic Nervous Systems. ICServ 2015: 279-286 - Masumi Okuda, Akira Yasuda, Shusaku Tsumoto:
The Effects of Waiting Time, Length of Stay, and Hospital Remodeling on the Structure of Patient Satisfaction. ICServ 2015: 287-297 - Takashi Okuma, Tomohiro Fukuhara, Ryosuke Ichikari, Ching-Tzun Chang, Luis Carlos Manrique Ruiz, Takashi Shinmura, Takeshi Kurata:
Role of Servicing Activity Visualization in Quality Control Circle. ICServ 2015: 269-277 - Qiqing (Christine) Ouyang, Jim Spohrer, Juan Caraballo, Dale Davis, Stephen Perelgut, Marcellus Mindel, Hisham El-Shishiny, Seshadri Subbanna:
Collaborative Innovation Centers (CICs): Toward Smart Service System Design. ICServ 2015: 385-391 - Xiaorui Qiao, Junki Nakagawa, Koshiro Yanai, Junko Yasuda, Wen Wen, Atsushi Yamashita, Hajime Asama:
Nurse Bed Care Activity Analysis for Intelligent Training Service. ICServ 2015: 159-167 - Nanami Shimazaki, Yasuharu Nishi, Michiko Tsubaki:
A Proposal of the Emotion Hierarchy Diagram for Designing the Service Processes. ICServ 2015: 27-37
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