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ORCIDBusiness Process Management Journal, Volume 13
Volume 13, Number 1, 2007
- Henry Quesada-Pineda, Rado Gazo
:
Methodology for determining key internal business processes based on critical success factors: A case study in furniture industry. 5-20 - Arjun K. Pai, Subhajit Basu:
Offshore technology outsourcing: overview of management and legal issues. 21-46 - Oscar Barros:
Business process patterns and frameworks: Reusing knowledge in process innovation. 47-69 - Nadja Damij:
Business process modelling using diagrammatic and tabular techniques. 70-90 - Duncan R. Shaw, Christopher P. Holland, Peter Kawalek, Bob Snowdon, Brian Warboys:
Elements of a business process management system: theory and practice. 91-107 - Bouchaib Bahli, Fei Ji:
An assessment of facilitators and inhibitors for the adoption of enterprise application integration technology: An empirical study. 108-120 - Martin L. Jackson, Andy Sloane:
A model for analysing the success of adopting new technologies focusing on electronic commerce. 121-138 - Aihie Osarenkhoe, Az-Eddine Bennani:
An exploratory study of implementation of customer relationship management strategy. 139-164
Volume 13, Number 2, 2007
- Christian Hardless:
"E-discussion": a group support system for co-present knowledge sharing. 173-192 - Selma Limam Mansar, Hajo A. Reijers:
Best practices in business process redesign: use and impact. 193-213 - Ali Fatolahi, Shahram Jalalinia, Zahra Dabestani, Masoumeh Eskandari:
Extracting business process decomposition: A practical approach using the ISIran V methodology. 214-222 - Mihyar Hesson, Hayder Al-Ameed:
Online security evaluation process for new e-services. 223-246 - Ahmad D. Jaffar, Hazem El Khatib, Mihyar Hesson, Moh'd Radaideh:
A proposed strategic alignment of IS/IT with supply-chain management for UAE dates industry. 247-262 - Afzaal H. Seyal, Mohd. Noah Abd. Rahman:
The influence of external variables on the executives' use of the internet. 263-278 - Peter Dalmaris, Eric Tsui, Bill Hall, Bob Smith:
A framework for the improvement of knowledge-intensive business processes. 279-305 - Ming-Fong Lai, Gwo-Guang Lee:
Relationships of organizational culture toward knowledge activities. 306-322
Volume 13, Number 3, 2007
- Sherry Finney, J. Martin Corbett:
ERP implementation: a compilation and analysis of critical success factors. 329-347 - Mihyar Hesson, Hayder Al-Ameed, Muhammad Samaka:
Business process reengineering in UAE public sector: a town planning case study. 348-378 - Kai A. Olsen, Per Sætre:
ERP for SMEs - is proprietary software an alternative? 379-389 - Mohsen Attaran, Sharmin Attaran:
Collaborative supply chain management: The most promising practice for building efficient and sustainable supply chains. 390-404 - Shari S. C. Shang, Peter B. Seddon:
Managing process deficiencies with enterprise systems. 405-416 - Éric Alsène:
ERP systems and the coordination of the enterprise. 417-432 - Vichita Vathanophas:
Business process approach towards an inter-organizational enterprise system. 433-450 - Hartini Ahmad, Arthur Francis, Mohamed Zairi:
Business process reengineering: critical success factors in higher education. 451-469
Volume 13, Number 4, 2007
- Peter Küng, Claus Hagen:
The fruits of Business Process Management: an experience report from a Swiss bank. 477-487 - Jari Salo:
Business relationships redesign with electronic commerce tools: An empirical investigation. 488-502 - Sanna Laukkanen, Sami Sarpola, Katariina Kemppainen:
Dual role of extranet portals in buyer-supplier information exchange. 503-521 - Ming-Fong Lai, Gwo-Guang Lee:
Risk-avoiding cultures toward achievement of knowledge sharing. 522-537 - Ulrich Remus:
Critical success factors for implementing enterprise portals: A comparison with ERP implementations. 538-552 - Bert Meijboom, Hans Voordijk, Henk Akkermans:
The effect of industry clockspeed on supply chain co-ordination: Classical theory to sharpen an emerging concept. 553-571 - Adrian E. Coronado Mondragon, Andrew C. Lyons:
Evaluating operations flexibility in industrial supply chains to support build-to-order initiatives. 572-587 - Tarikere T. Niranjan, Kul Bhushan C. Saxena, Sangeeta Shah Bharadwaj:
Process-oriented taxonomy of BPOs: an exploratory study. 588-606
Volume 13, Number 5, 2007
- Ramlah Hussein, Nor Shahriza Abdul Karim, Mohd Hasan Selamat:
The impact of technological factors on information systems success in the electronic-government context. 613-627 - Peter Fettke, Peter Loos:
Framework and meta-model for specifying business components. 628-643 - Mohd. Adam Suhaimi, Husnayati Hussin, Muzzafar Mustaffa:
Information systems outsourcing: Motivations and the implementation strategy in a Malaysian bank. 644-661 - Stephen Burgess, Arthur Tatnall:
A business-revenue model for horizontal portals. 662-676 - Chih-Ping Lee, Gwo-Guang Lee, Hsiu-Fen Lin:
The role of organizational capabilities in successful e-business implementation. 677-693 - Gyeung-Min Kim, Hyun Jung Won:
HR BPO service models for small and medium enterprises. 694-706 - Mihyar Hesson:
Business process reengineering in UAE public sector: A naturalization and residency case study. 707-727 - Afzaal H. Seyal, Mohd. Noah Abd. Rahman, Yussof Mohammad:
A quantitative analysis of factors contributing electronic data interchange adoption among Bruneian SMEs: A pilot study. 728-746
Volume 13, Number 6, 2007
- Marta Valsecchi, Filippo Renga, Andrea Rangone:
Mobile customer relationship management: an exploratory analysis of Italian applications. 755-770 - Jaakko Sinisalo, Jari Salo, Heikki Karjaluoto, Matti Leppäniemi:
Mobile customer relationship management: underlying issues and challenges. 771-787 - Tommi Laukkanen:
Internet vs mobile banking: comparing customer value perceptions. 788-797 - ThaeMin Lee, JongKun Jun:
Contextual perceived value?: Investigating the role of contextual marketing for customer relationship management in a mobile commerce context. 798-814 - Fatim Bamba, Stuart J. Barnes:
SMS advertising, permission and the consumer: a study. 815-829 - Ragnar Schierholz, Lutz M. Kolbe, Walter Brenner:
Mobilizing customer relationship management: A journey from strategy to system design. 830-852 - Matti Rossi, Virpi Kristiina Tuunainen, Marju Pesonen:
Mobile technology in field customer service: Big improvements with small changes. 853-865 - Abdullah S. Al-Mudimigh:
The role and impact of business process management in enterprise systems implementation. 866-874
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