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"Can Service Robots Hamper Customer Anger and Aggression After a Service ..."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

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Ruth Maria Stock (2018)

Dagstuhl

Trier

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2018-12-03

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  dblp key:
  - conf/icis/Stock18
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Ruth Maria Stock:
Can Service Robots Hamper Customer Anger and Aggression After a Service Failure? ICIS 2018

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last updated on 2018-12-03 13:48 CET by the dblp team

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